Consult our resources to help protect against fraud
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We will do whatever we can to ensure that your sale is safe and secure. Because we work directly with both buyers and sellers, we help to protect you against fraud. Even if you don’t decide to work with us, we can help if you ever think you’re dealing with a scam artist. Feel free to contact us if you have such concerns.
One Stop Motors is committed to total customer satisfaction and pledges to always resolve any issues from the past and in the future. We want you to feel safe, confident and secure when doing business with us. One Stop Motors ensures that all customers get the highest level of service and support.
Be extra cautious when dealing with buyers located overseas, and always verify the buyer’s street address and phone number.
Do not transfer the title until you have payment in hand at the agreed upon amount.
Before you deposit a certified check, verify authenticity with the issuing bank, not just your bank. Make sure the account contains sufficient funds and that the issuing bank guarantees payment on the check. It may take a week or more for the check to clear. Just because your bank has accepted it and credited the amount your account does not guarantee that the check cleared.
The following is an example of why you need to be extra cautious:
You receive an e-mail offer to purchase your item, and the buyer says he'll send a bank cashier's check. The buyer is from Nigeria, but has a business associate in the United States who will send you the cashier's check. Then you are told that for some reason the check was already made out to you for an amount larger than your asking price. The buyer asks you to please deposit the check, wait for it to clear, and then send him the difference - but only after the cashier's check clears, of course.
You are skeptical, but sure enough, the bank cashier's check arrives by Fed Ex, it looks real, your bank accepts the check, and the bank assures you the funds are in fact available. So you wait the time the bank recommends to verify that the check is clear and then you wire the difference to your buyer in Nigeria and prepare to ship your item.
A week later your bank calls: "We're very sorry, but the cashier's check was counterfeit.” Your account is frozen. You must pay the bank back the entire amount of the cashier's check, and you may even be considered a suspect yourself. Your "buyer" disappears. The only good news: Sellers rarely get to the point of shipping their items abroad before realizing the check was not good.
You can also use our Escrow Service to help protect yourself. Click here to learn more.
Be suspicious of a vehicle priced significantly below market value. If it sounds too good to be true, it probably is.
A vehicle history report (such as AutoCheck) can provide useful information, such as who holds the title to the car and whether the car has been in an accident reported to authorities. You'll also find out whether the car was ever reported stolen, salvaged or damaged.
Schedule an inspection with a professional mechanic or an inspection service if the car is not in your area. An early inspection can help you identify problems. However, keep in mind that an inspection isn't a warranty and won't guarantee a car is free from defects or that inspectors have identified all existing problems.
Before you send payment, verify the seller's street address and phone number, because having their e-mail address is not enough. ZIP codes, area codes and addresses should match up. Be cautious if the seller is located overseas.
Ask the seller for a receipt that states whether the vehicle is being sold with a warranty or “as-is.”
Make sure you know what's required in your state to transfer the vehicle's title.